Privacy Policy
Last updated: May 2026
Arthur’s Gate Capital Pty Ltd ABN 82 696 589 723 (“Arthur’s Gate Capital”, “we”, “us” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy sets out how we collect, use, disclose and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website (arthursgatecapital.com, the “Site”) or providing your personal information to us, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy.
1. What Personal Information We Collect
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. We may collect the following types of personal information:
• contact details, including your name, email address, phone number and postal address;
• professional information, such as your employer, job title and industry;
• information you provide when you contact us through the Site, by email, phone or in person;
• financial or investment-related information you choose to share with us; and
• technical information collected automatically when you use the Site, including your IP address, browser type, operating system, referring URLs, and pages visited (see section 5).
2. How We Collect Personal Information
We collect personal information in a number of ways, including:
• directly from you when you contact us, submit an enquiry, or engage with us in relation to our services;
• through your use of the Site (including via cookies and similar technologies); and
• from third parties, such as referrers, professional advisers or publicly available sources, where permitted by law.
We will only collect personal information by lawful and fair means, and not in an unreasonably intrusive way.
3. Why We Collect Personal Information
We collect and use your personal information for the following purposes:
• to respond to your enquiries and communicate with you;
• to provide and improve our services and the Site;
• to manage our business and client relationships;
• to comply with our legal and regulatory obligations, including those under applicable financial services laws; and
• for any other purpose that you consent to or that is permitted by applicable law.
We will not use or disclose your personal information for a purpose other than a primary purpose of collection, except as set out in section 4, or where you have provided your consent.
4. Disclosure of Personal Information
We may disclose your personal information to:
• our employees, contractors, agents and related entities who need access to provide our services or operate the Site;
• professional advisers, including lawyers and accountants, subject to obligations of confidentiality;
• regulatory authorities, government agencies or courts where required or authorised by law; and
• third-party service providers who perform services on our behalf (such as IT, hosting, analytics and communications services), who are required to handle personal information in accordance with our instructions and applicable privacy laws.
We will take reasonable steps to ensure that any third party to whom we disclose personal information complies with the APPs or equivalent privacy obligations.
We do not sell, rent or otherwise trade your personal information to third parties for marketing purposes.
5. Cookies and Online Tracking
The Site may use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic and understand how visitors use the Site. A cookie is a small file placed on your device when you visit a website.
You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function correctly if cookies are disabled. We do not use cookies to collect sensitive personal information.
6. Storage and Security of Personal Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include physical, electronic and procedural safeguards appropriate to the nature of the information.
Personal information is primarily stored on servers located in Australia. Where we engage third-party service providers who may store or process personal information outside Australia, we take reasonable steps to ensure those overseas recipients handle that information in accordance with the APPs or equivalent protections.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Access and Correction
You have the right to request access to the personal information we hold about you, and to request that we correct any inaccurate, incomplete or outdated information, subject to applicable exceptions under the Privacy Act 1988 (Cth).
To make a request for access or correction, please contact us using the details in section 9. We will respond to your request within a reasonable time. We may ask you to verify your identity before we provide access or make corrections.
In some circumstances we may be unable to provide access (for example, where providing access would unreasonably impact the privacy of another individual or where otherwise required or permitted by law). If we are unable to provide access, we will give you written reasons.
8. Complaints About Privacy
If you believe we have breached the APPs or your privacy rights, you may make a complaint by contacting us using the details in section 9. We will acknowledge your complaint promptly and aim to resolve it within 30 days.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Mail: GPO Box 5218, Sydney NSW 2001
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on the Site. The updated Policy will apply each time you use the Site. We encourage you to review this Policy periodically.
10. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or our handling of your personal information, please contact us:
Arthur’s Gate Capital Pty Ltd
ABN 82 696 589 723
Email: christian@arthursgatecapital.com
Website: arthursgatecapital.com